Learn what we do to keep you and your furry family safe.
We always make sure all dogs in our care are up-to-date on all their vaccines including: Rabies, Bordetella, DHPP. Any pet that is not current on vaccinations are turned away.
Rabies Vaccine(Required): Required for all pets over the age of 3 months old
Bordetella Vaccine(Required): For Airborne Canine Cough
DHPP Vaccine(Required): What’s Included in the 5-in-1 Vaccine for Dogs?
Canine influenza virus (CIV) (Recommended)
Canine Parainfluenza (Recommended)
Pet waste is removed as soon as possible with a pet safe product throughout the day.
The product we use is a cleaner, disinfectant, and sanitizer, kills the Human Coronavirus, Kills 99.99% of germs† and viruses* in 60 seconds, Air freshener, Fabric and laundry refresher, Odor eliminator, Mopping solution, Mildewstat – controls the growth of mold and mildew.
Group and common areas
Each day we disinfect our group play yards, and common areas. We use a specialized disinfectant, detergent, and deodorant that is a highly effective formula that is used for cleaning and sanitizing pet cages, kennels, veterinary clinics, and more.
Each Enclosure, or room, is disinfected between each guest with the same specialized disinfectant listed above.
Water & Food Bowls
Ventilation is very important for the defense in spread of airborne illnesses and overall quality of care.
8 main fan systems are utilized, running 24/7, that vent internal air out of the building and replaced with fresh air from outside. The outside replacement air coming in is passed through a filter that captures up to 98% of virus-size airborne particles passing through the filter, and up to 99% of airborne allergy and asthma triggers, including particulates associated with tobacco smoke and smog, dust, pollen, mold spores, bacteria, pet dander, and dust mites.
We change over our internal air 24/7 with the fans or our HVAC systems running non stop. The air is filtered from bacteria and more by trapping 98% of airborne particles, including: bacteria, smoke & smog, dust mites & particles, pollen, mold, lint, pet dander, and debris.
We also utilize the same proprietary UV-reactive carbon cells used in hospitals to disinfect the air of airborne viruses, bacteria, mold and neutralize odors from volatile organic compounds (VOCs) in the indoor air.
In an effort to safeguard the well-being of all pets in our care, we have implemented the following wellness protocol in hopes that it will assist in ensuring your pets stay with us is as happy and healthy as possible.
First and foremost, we ask that if your pet is showing any symptoms of being unwell, currently sick, or just not acting like themselves, that you please do not bring them into the resort. This is for their own well-being as well as all the other pets in the facility.
Upon arrival to the Resort and throughout your pets stay they are visually monitored for any signs of illness. Examples of symptoms they will be screened for are but not limited to; nose discharge, coughing, sneezing, diarrhea, vomiting, or any other visible symptoms that may arise.
If your pet becomes ill after a visit to the Resort, please contact us immediately. We keep detailed records of any pet health issues daily and will notify all parents that have pets who may have been in contact with your pet during their stay in an effort to minimize exposure to illness.
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